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Guide
What to have ready before the truck rolls
Yards lose half a morning on gates, missing insurance, and a path nobody walked. The form asks for the items below because they are what a dispatcher actually needs.
The site
Walk the path from the street to the set-up spot. Look for overhead power, low branches, a soft shoulder, a fresh curb, and a dumpster that was not there yesterday. If the machine has to go inside, measure the door and know which way it swings. If the floor is finished, say what protection you will have down before the tires or tracks arrive.
- Jobsite ZIP and a person who will answer the driver’s call.
- Gate code or a plan to meet the truck. A locked gate is not a delivery.
- Hours the site will actually let a truck in.
- Where the machine will be picked up, which is often harder than the drop.
The paperwork and the operator
Many commercial yards ask for a certificate of insurance and, for an established account, a purchase order. Saying “yes,” “no,” or “not sure” on the form saves a lap. It does not guarantee the yard will accept your coverage.
Someone has to be trained to run the machine. ANSI/SAIA A92.24 is the training standard the aerial industry uses, and OSHA has its own rules for aerial lifts. We do not certify operators. If you need to hire one, say that. A telehandler is a separate qualification from a boom, and a scaffold build needs a competent person, not just a lift card.
The rental itself
Put the height you need to reach, indoor or outdoor, the ground, the start window, and how many days. “As soon as possible” with no end date is how a machine sits on rent. If the start is more than a month out, we hold the lead for a person to look at instead of paging a yard for a job that may never happen.